Terms of Service

You can use the sandbox if you are at least 18, and neither you nor your business is subject to EU, UN or US sanctions or located in a country under an EU or US embargo. You must be authorized to accept these Terms for your business.

The Service can only be used for commercial purposes, and can't be used for personal, family, or household purposes.

The sandbox lets you test Praesia with your agents, without real money or business verification. Payments there are simulated: no money moves, and nothing is actually bought or paid.

Use test data only. Don't enter real card numbers or bank account details in the sandbox.

We may limit, change or reset the sandbox, and delete the data in it.

Live mode, which moves real money, isn't available yet. It opens soon. Before your first real payment, your business will need to be verified, and you'll accept updated Terms and our financial partners' agreements in the console.

You must give accurate information and keep it up to date. You are responsible for the people you give access to your console and for what they do there.

Agents. You connect your AI agents to Praesia through our CLI. Each agent has its own cryptographic identity. You choose your agents and decide what they do.

Rules. You approve each agent's rules with your passkey. Rules set which merchants and payees an agent can pay, and how much. Your agent may draft the rules, but once you approve them, they are your instructions to us.

Payments. We check your agents' payment requests against their rules, using the information available to us, including what your agent provides. A request outside the rules is declined. Your agent may then ask you to change its rules. A change applies only once you approve it with your passkey.

Your responsibility. Your agents act for you. You authorize each payment an agent makes within the rules you approved. These payments are yours, even if your agent made a mistake or was compromised.

Security. Keep your passkey, your agents' keys and your console credentials secure, and protect the systems where your agents run. Anyone who uses them can act for you. If a key or credential may have been compromised, revoke any affected agent and tell us right away.

Revoking an agent. You may revoke any agent at any time in the console. From then on, we refuse its payment requests.

Journal. We record your rules, approvals, payments and refusals in a hash-chained journal. You can export it from the console and verify it.

The sandbox is free.

You may not use the Service:

• for anything illegal, including fraud, money laundering, terrorist financing or sanctions evasion
• to get around our checks or limits
• to access the Service or anyone's data without permission, to test its security without our written consent, or to disrupt it

While these Terms apply, you may use the Service for your business. The Service belongs to us or our licensors. You may not copy, resell or reverse engineer it, except as needed to use it or where the law allows. If part of the Service comes with its own license, such as open source code, that license applies to that part. If you send us feedback, we may use it freely. Your data, including your rules and journal, stays yours, and you let us use it to provide the Service.

To make a complaint, email contact@praesia.ai with "Complaint" in the subject. We acknowledge complaints within 5 business days and aim to resolve them within 15 business days. If we need more time, we'll tell you why.

You agree to receive these Terms, notices and other communications electronically, in the console or by email to the address on your account. Keep your email address up to date. Your electronic acceptance, such as clicking to accept or approving with your passkey, binds you as a signature would. Our electronic records, including your journal, are evidence of your instructions unless you prove otherwise.

You can close your account at any time by contacting us.

We may suspend or limit your account or an agent, or close your account, if:

• the law requires it
• we suspect fraud, a security problem or a prohibited use
• you break these Terms

We'll tell you unless the law prevents it. We may also close your account for any other reason with reasonable notice by email.

When your account closes, we may delete its data. Export your journal before closing. The disclaimers, the liability limits, the indemnity and the dispute terms still apply after closing.

Praesia is in beta. We are still building it, and features may change or be removed. We'll email you before a change that significantly affects how you use Praesia, unless the law or a security issue requires us to act faster. Features we describe as coming soon are not part of the Service until we release them.

We'll use reasonable care to provide the Service, but we don't promise that the Service or our checks will be uninterrupted or free of errors. We don't control and aren't responsible for your agents, or the merchants and payees they pay.

To the extent the law allows, we won't be liable for indirect damage, or for lost profits, revenue, data or goodwill. Our total liability for all claims relating to the Service or these Terms is limited to the greater of 100 € and the fees you paid us in the 12 months before the claim. These limits don't apply in case of gross negligence or willful misconduct. They also protect our personnel and the service providers who operate the Service for us.

You will indemnify us, our personnel and the service providers who operate the Service for us against third-party claims arising from your use of the Service, your agents' actions, your breach of these Terms, or your violation of a law or of someone else's rights, except to the extent caused by our breach of these Terms or our fault. This includes the related losses and costs, such as reasonable legal fees.

French law governs these Terms. Any dispute relating to these Terms or the Service will be decided exclusively by the competent courts of Paris, France, unless mandatory rules provide otherwise.

We may update these Terms at any time. We'll post the new version here with its effective date, and we'll tell you by email or in the console when a change affects you. Changes apply from that date. If you don't agree, stop using the Service and close your account.

These Terms are the entire agreement between you and Praesia about the Service. Our Privacy Policy explains how we handle personal information. If part of these Terms is unenforceable, the rest still applies. If we don't enforce a right, we don't waive it. You may not transfer these Terms without our written consent. You agree that we may transfer them as part of a merger, acquisition or sale of assets, or to a company that takes over the Service, and we'll tell you when we do. Neither party is liable for delays caused by events beyond its reasonable control.

Email us at contact@praesia.ai for support, complaints, legal notices and privacy requests. Our company details are in our legal notice.